Privacy Policy

Last updated: 17th Feb. 2024

This privacy policy describes your privacy rights regarding Scoolyn. This Privacy Policy explains how your personal information is collected, used, protected, and disclosed by Scoolyn.

This Privacy Policy applies to our website, web application, and its associated subdomains (collectively “Our service”). By accessing or using our service, you signify that you have read, understood, and agreed to our mode of collection, storage, usage, and disclosure of your personal information as disclosed in this Privacy Policy and Terms of Service.

Interpretation of key terms

In this privacy policy, to help explain things as clearly as possible, every time any of these terms are referenced, they are strictly defined as below:

  • Cookies: A small amount of data generated by a website and saved by your browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference and login information.
  • Company: Wherever the term “Company”, “we”, “our” or “us” is referenced in this privacy policy it refers to Scoolyn Technologies Ltd which is responsible for the strict management of your information.
  • Customers: Refers to the schools, tutorial centers, individuals, or school administrators that sign up to use Scoolyn to manage their schools
  • Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to access Scoolyn and use the service.
  • IP address: Every device connected to the internet is assigned a number known as Internet Protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connected to the internet.
  • Personnel: Refers to those who are employed by Scoolyn or are under contract to perform a service on behalf of it.
  • Personal Data: Any information that directly, indirectly, or in connection with other information including a personal identification number - allows for identification of a natural person
  • Service: Refers to the service provided by Scoolyn as described in the relative terms (if available) and on this platform.
  • Website: Scoolyn’s official site, which can be accessed via this URL: https://scoolyn.com
  • You: A student, tutor, school administrator or school that is registered with Scoolyn to use the service.

1. Company Overview

Scoolyn is a cloud-based school management system that aids easy and efficient management of any educational institution. It provides robust insight for administrators, teachers, students, and parents and helps them make efficient decisions. It manages school’s administrative functions ranging from Admission to financial management.

With Scoolyn, students can practice for standardised tests and exams, providing Intelligent insight into topics. Tutors can take lessons and live classes to students across the world.

2. Updates and Modification

We may need to update, modify or amend our Privacy Policy as our technology evolves and as required by law. We reserve the right to make changes to this Privacy Policy from time to time and notify users of material changes. The Privacy Policy will apply from the effective date provided on our website.

We advise that you check this page often, referring to the date of the last modification on the page. If a User objects to any of the changes to this Privacy Policy, the User must cease to use this site, our web or mobile apps.

3. What Information Do we collect?

➔ Personal Information

Scoolyn collects and processes personal information (such as Name, Phone number, E-mail address e.t.c) of individuals. Personal Information that can be used to identify you.

➔Non-Personal Information

We may collect non-personal identification about Users in the course of their interaction with our site. Non-personal identification information about users' means of connection to our site, such as the operating system and the Internet Service Providers utilized and other similar information.

Scoolyn works to keep your personal information safe and secure by adhering to the highest safest and security standards. Scoolyn adheres to Data protection laws, regulations, and principles that ensure that Personal information handled by us is secure.

To gain full access to our services you must have been onboarded for a Scoolyn account. When you are onboarded, we collect information that you voluntarily provide to us. It may also include anonymous information that may be linked to you specifically (e.g. IP address).

➔ Information from Website Visitors

We do not collect your personal information when you visit our website. Nevertheless, to improve and monitor our website services we may collect non-personally identifiable information. We will not disclose this information to third parties unless it is a necessary part of providing our service.

We use Google Analytics to collect data about our website visitors.

➔ Information from Demo Users

If you are a demo user, we collect both non-personally identifiable information and personally identifiable information such as your email address, your IP address, information about your computer, and other standard web log information.

4. How we use the information we collect

Any information we collect may be used in one of the following ways:

  • To personalize your experience (Your information helps us to better respond to your individual needs).
  • To improve our service (we continually improve our service offerings based on the information and feedback we receive from you).
  • To send periodic e-mails.

5. How long do we keep your Information:

We keep your information only so long as we need it to provide service to you and fulfill the purposes described in this policy. This is also the case for anyone we share your information with and who carries out service on our behalf. When we no longer need to use your information we’ll erase it from our database as such that it’ll be impossible to identify you.

6. Web Cookies

We use cookies to identify you as a user and enhance user experience. A “cookie” is a string of information that assigns you a unique identifier that is stored on your computer. Your browser then provides that unique identifier to use each time you submit a query to the Site. We use cookies on the Site to, among other things, keep track of services you have used, record registration information, record your user preferences, keep you logged into the Site, and facilitate login procedures.

You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, some parts of the site may not function properly. Cookies help us understand how the Site is being used and improve your user experience. We reserve the right to make changes to this Cookie Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Cookie Policy. Any changes or modifications will be effective immediately upon posting the updated Cookie Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

7. Protecting your Information

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information.

Scoolyn shall establish adequate control to protect the integrity of your personal information and prevent such information from being compromised. Scoolyn is committed to managing your Personal Information in line with global industry best practices. We protect your Personal Information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration, we also use industry-recommended security protocols to safeguard your Personal Information. Other security safeguards include but are not limited to data encryption, firewalls, and physical access controls to our building and files and only granting access to Personal Information to only employees who require it to fulfill their job responsibilities. Any Personal Information processing undertaken by an employee who has not been authorized to carry out such as part of their legitimate duties is unauthorized. Our employees may have access to Personal Information only as is appropriate for the type and scope of the task in question and are forbidden to use Personal Information for their own private or commercial purposes or to disclose them to unauthorized persons, or to make them available in any other way. However, neither people nor security systems are foolproof, including encryption systems.

8. Correcting your Information

The right you have to request an update or correction to the information we collect depends on your relationship with us. Personnel may update or correct their information as detailed in our internal employment policies. Customers have the right to request the restriction of certain uses and disclosure of personally identifiable information as follows; You can contact us to (1) update or correct your Personal information, (2) change your preferences concerning communication and other information you receive from us, (3) delete the personal information about you maintained on our system( subject to the following paragraph).

You should be aware that it is technologically impossible to remove every record of information you have provided us from our system. The need to back up our system to protect information from inadvertent loss means a copy of your information may exist in a non-erasable form that would be difficult or impossible for us to locate. Promptly after receiving your request, all Personal Information stored in databases we actively use and other searchable media will be updated, corrected, changed or deleted as appropriate, as soon as and to the extent reasonably and technically practicable.

9. Transfer of Personal Information

Transfer of Information to Third-Party

We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and our services, database storage and management, e-mail management, and customer service. We will likely share your information and possibly some non-personal information with these third parties to enable them to perform these services for us and you. The processing of Personal Information by such third parties shall be governed by a written contract with Scoolyn to ensure that adequate protection and security measures are put in place by the third party for the protection of Personal Information following the terms of this Privacy Policy.

We may disclose personal and non-personal information about you to government or law enforcement or private parties as we, in our sole discretion, believe necessary and appropriate to respond to claims, legal processes (including subpoenas), to protect our rights, or interest or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical. Or legally actionable activity, or to comply with applicable court orders, laws, rules, and regulations.

10. Sales of Business

We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all the assets of us or any of its Corporate Affiliates, or that portion of us or any of its Corporate Affiliates to which the service relates, or if we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to this Privacy Policy.

11. Affiliates

We may disclose information (including Personal Information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, “Corporate Affiliates” means any person or entity that directly or indirectly controls is controlled by or is under common control with us, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

12. Choices and Rights

Individuals with Personal Information held by Scoolyn are entitled to reach out to Scoolyn to exercise the following rights:

  • Right to request for and access their Personal Information collected and stored. Where data is held electronically in a structured form, such as in a Database, the Data Subject has a right to receive that data in a common electronic format;
  • Right to information on how their personal information is collected and stored;
  • Right to objection or request for restriction;
  • Right to object to automated decision making;
  • Right to request rectification and modification of Personal Information which Scoolyn keeps;
  • Right to request for deletion of their data;
  • Right to request the movement of data from Scoolyn to a third party; this is the right to the portability of data; and
  • Right to object to, and to request that Scoolyn restricts the processing of their information.

Right to object to, and to request that Scoolyn restricts the processing of their information.

13. Contact us

If you have any questions relating to this Privacy Policy or would like to find out more about exercising your data protection rights, please reach out to us via email at info@scoolyn.com

Scoolyn maintains a data breach procedure to deal with incidents concerning Personal Information or practices leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, Personal Information transmitted, stored or otherwise processed. You may contact our DPO (Data Protection Officer) upon becoming aware of any breach of Personal Information or if your access credentials have been compromised, to enable us to take the necessary steps towards ensuring the security of your Personal Information or account.